Billing & Maria

Activating Maria AI

Maria AI is turned on by the business, then enabled per mailbox. She runs on pay-as-you-go credit in KES, separate from your plan.

Using TuskMail: Activating Maria AI

How do I activate Maria?

  1. Enable for the business

    The business owner, or a mailbox allowed to manage billing, switches Maria on under Billing > Maria AI.
  2. Choose mailboxes

    For each mailbox, switch Inbox suggestions and Chat with Maria on or off. Users can also change these in Settings > Maria AI.
  3. Add credit

    Top up so Maria can keep working.

How does credit work?

Top-ups are between KES 100 and KES 10,000. The quick amounts are 100, 250, 500, 1000. Usage is shown in KES, not tokens. A small free monthly allowance may apply, and credit is used after it.

Pay with M-Pesa or card, the same way as plan payments.

Can I limit spending?

Yes. Set a monthly limit for the business, or remove it. When it is reached Maria pauses until the next month or until you raise it. When credit and allowance run out she also pauses.

What does Maria do?

Inbox suggestions offer short reply options when you open a message that needs a reply. Chat lets you ask Maria to search your mail and the group addresses you belong to, summarise and draft emails, and to find how to do things in TuskMail. You review everything before sending.