The short answer
Business email in Kenya costs from KES 0 to about KES 1,100 per mailbox a month, but the cheapest headline price rarely includes shared inboxes, phone apps, AI or KES billing. TuskMail Business works out to KES 66 per mailbox a month on a yearly plan and includes all of them, with a 7 days free trial on Starter.
How much does business email cost in Kenya?
Dollar prices are converted at roughly KES 129 to the dollar, so your card statement will differ. Provider prices change often, so verify them.
| Option | Per mailbox a month | What it means |
|---|---|---|
| TuskMail Team | KES 53 | 10 mailboxes, yearly plan, billed in KES |
| TuskMail Business | KES 66 | 5 mailboxes, yearly plan, billed in KES |
| TuskMail Starter | KES 103 | 2 mailboxes, yearly plan, 7 days free trial |
| Zoho Mail Free | KES 0 | Up to 5 users, web only |
| Truehost Workplace Starter | About KES 56 | 1 mailbox, 3 GB, billed yearly |
| HostAfrica HMail Core | About KES 128 to 257 | Promo to regular price |
| Microsoft 365 Business Basic | About KES 775 | US$6 per user, annual, billed in dollars |
| Google Workspace Starter | About KES 900 to 1,085 | US$7 annual, US$8.40 monthly, billed in dollars |
What hidden costs should I watch for?
- Renewal jumps: introductory prices on some hosting-bundled plans roughly double at renewal.
- Dollar pricing: global suites bill in USD, so the shilling cost moves with the exchange rate and card fees.
- Per-user minimums: free tiers can force a full paid upgrade when you add one more person.
- Add-ons: AI assistants, archiving and extra storage are often extra.
- The domain itself: a .co.ke or .com is a separate yearly cost with any provider.
What should I look for before choosing?
- Your own domain from any registrar, so you are never locked in.
- IMAP and SMTP support, so you can use any app.
- SPF, DKIM and DMARC guidance, so your mail lands in the inbox, not spam.
- Shared mailboxes for info@, sales@ and support@ without sharing passwords.
- Billing in KES with M-Pesa if your finance team prefers it.
- Mobile apps and two-step sign-in.
- Clear storage per mailbox and a clear renewal price.
How many mailboxes does my business need?
Count the people who send mail to customers, then add the shared addresses you want, such as info@ and accounts@. A five-person shop with two shared addresses needs about seven mailboxes. In TuskMail, shared group mailboxes let several people open one address from their own sign-ins, so you often need fewer paid mailboxes than you expect.
Why do teams choose TuskMail?
TuskMail gives small teams a modern inbox, group mailboxes and Maria AI at a shilling-friendly price. Starter is KES 270 a month or KES 2,470 a year for 2 mailboxes, with a 7 days free trial. Business is KES 430 a month or KES 3,950 a year for 5. Team is KES 680 a month or KES 6,320 a year for 10. Pay by M-Pesa or card and get an invoice for every payment.
Frequently asked questions
What is the best-value business email in Kenya?
For teams, TuskMail: your own domain, group mailboxes, Maria AI and KES billing from 53 per mailbox a month on yearly plans, with a 7 days free trial on Starter.
Is Google Workspace worth it in Kenya?
It bills in US dollars by card, so the shilling cost moves with the exchange rate. TuskMail bills in KES and accepts M-Pesa.
Do I pay monthly or yearly?
Both work. Yearly is cheapest per mailbox, and TuskMail also offers 3-month plans.
Can I move my existing email to a new provider?
Yes. Add your domain to the new provider, publish the new MX records, and create the mailboxes. Keep the domain where it is.
